{"id":7330,"date":"2024-01-12T11:27:24","date_gmt":"2024-01-12T10:27:24","guid":{"rendered":"https:\/\/www.textmaster.com\/blog\/?p=7330"},"modified":"2024-01-12T16:11:52","modified_gmt":"2024-01-12T15:11:52","slug":"email-marketing-e-commerce","status":"publish","type":"post","link":"https:\/\/www.textmaster.com\/blog\/email-marketing-e-commerce\/","title":{"rendered":"Emails &#038; e-commerce: the Complete Guide (2024)"},"content":{"rendered":"<h1>E-commerce: email marketing is essential in 2024<\/h1>\n<p>In 2024, email marketing will still be a key acquisition and conversion tool for e-commerce managers. This strategy allows you to reach your audience via an intimate, personalised channel. But its effectiveness is dependent on different factors: target segmentation, a clear framework, enriching content and well-practised implementation. Here&#8217;s <strong>how to make the most of the benefits of email marketing for your e-commerce business<\/strong>.<br \/>\n&nbsp;<\/p>\n<h2>What is email marketing? The definition<\/h2>\n<p>Sending marketing emails is like having a direct conversation with your clients or prospects, but in writing. It&#8217;s a way to <strong>catch your target market&#8217;s attention<\/strong> by sending promotional offers, news or interesting information, directly to their inbox.<\/p>\n<p>Here<strong> are the different types of email marketing content<\/strong> that you might send to your target market, depending on their needs:<\/p>\n<ul>\n<li>newsletters<\/li>\n<li>promotional emails<\/li>\n<li>transactional emails<\/li>\n<li>welcome emails<\/li>\n<li>reminder emails<\/li>\n<li>abandoned cart emails<\/li>\n<li>customer satisfaction surveys<\/li>\n<\/ul>\n<p>The aim of these types of communication is to ensure a strong link with your clients and support them towards their purchases.<br \/>\n&nbsp;<\/p>\n<h2>Email marketing: how do I implement it in my e-commerce business?<\/h2>\n<h3>1. Spend time creating your emails<\/h3>\n<p>To ensure your newsletter appeals to a wide audience, you must choose the email subject line carefully. It must arouse your readers&#8217; curiosity and make them open your newsletter.<\/p>\n<p>For example, for a newsletter on the subject of printed goods, it would be better to use: &#8220;Hot off the press&#8221; rather than &#8220;a newsletter about printed goods&#8221;. The first subject is cleverer and more intriguing than the second.<\/p>\n<p>Have you found an email subject that will arouse your subscribers&#8217; curiosity? The battle is still far from won.<\/p>\n<p>As your newsletter progresses, you&#8217;ll need to engage your readership, make them want to read your message to the end and add <em>call-to-actions <\/em>to finish on a high note. <em>CTAs<\/em> will encourage readers to carry out one or more actions by the time they finish reading (e.g. discover a new product).<\/p>\n<h3>2. Alternate between several types of marketing email<\/h3>\n<p>As an e-commerce manager, you will need to be proficient in three types of emails:<\/p>\n<ul>\n<li>marketing emails<\/li>\n<li>transactional emails<\/li>\n<li>automated emails.<\/li>\n<\/ul>\n<h4>Marketing emails<\/h4>\n<p>Marketing<strong> emails <\/strong>allow you to keep your clients informed of your industry news, new products and offers. These emails are sent to all those who have subscribed to your newsletter, except if<a href=\"https:\/\/www.cartelis.com\/blog\/segmentation-email-marketing\/\"> you split your email list into sub-segments<\/a> to <strong>improve engagement and conversion<\/strong>.<\/p>\n<h4>Transactional emails<\/h4>\n<p>Transactional emails are sent when web users perform an action on your site. For example, when someone orders a new computer from an online store, they will receive <strong>an order confirmation<\/strong>. This email will include the following information:<\/p>\n<ul>\n<li>information about the company<\/li>\n<li>information about the client (full name, address)<\/li>\n<li>the order number<\/li>\n<li>the order date<\/li>\n<li>the expected delivery date<\/li>\n<li>product description and photo<\/li>\n<li>quantity and price<\/li>\n<li>payment conditions<\/li>\n<li>delivery costs<\/li>\n<li>a link to <a href=\"https:\/\/www.textmaster.com\/terms-of-use\/\">the seller&#8217;s <\/a>terms and conditions of sale.<\/li>\n<\/ul>\n<h4>Automated emails<\/h4>\n<p><strong>Automated emails<\/strong> are sent on various occasions, often <strong>when a marketing opportunity arises<\/strong>. This could be <a href=\"https:\/\/www.textmaster.com\/blog\/attract-christmas-traffic-ecommerce-site\/\">to attract traffic at Christmas<\/a> to showcase your gift suggestions, or on the customer&#8217;s birthday (to celebrate with a 20% discount, for example) or on other events (e.g. Mother&#8217;s Day).<\/p>\n<h3>3. Carrying out A\/B testing<\/h3>\n<p>To implement a successful email strategy for your e-commerce store, it is essential to <strong>minimise the risk of errors<\/strong>. This is why we encourage you <strong>to send a test email<\/strong> before sending to all your contacts. This allows you to easily detect bugs, typos and other visual problems.<\/p>\n<p>A\/B Testing is another strategy that allows you to maximise your marketing efforts. \u00a0This is a very simple method to implement. For the same subject, you&#8217;ll need<strong> to make two different versions of an email<\/strong> (email subject, design, <em>call-to-action<\/em>, etc.) and send it to a different sample of your contact list. Depending on the open rate and the number of clicks in each version, you&#8217;ll find out which one appeals most to your audience.<\/p>\n<h3>4. Encourage web users to subscribe to your newsletter<\/h3>\n<p>In accordance with <a href=\"https:\/\/europa.eu\/youreurope\/business\/dealing-with-customers\/data-protection\/data-protection-gdpr\/index_en.htm\">GDPR<\/a>, the European Data Protection Regulation, each subscriber must provide consent before receiving marketing emails. This can be done in several ways:<\/p>\n<ul>\n<li>subscribe directly to your newsletter via a pop-up<\/li>\n<li>sign up to your list from your home page<\/li>\n<li>download your white paper and check a box to agree to receive emails from you<\/li>\n<\/ul>\n<p>&#x26a0;&#xfe0f; Every email communication must include an unsubscribe link.<\/p>\n<h3>5. use an <em>email <\/em>tool to increase your efficiency<\/h3>\n<p>To segment your subscriber list or personalise your content simply, an email tool may be useful.<\/p>\n<p>A tool will give you access to key metrics:<\/p>\n<ul>\n<li>your email open rate<\/li>\n<li>click rate for each email<\/li>\n<li>unsubscribe rate<\/li>\n<\/ul>\n<p>The most popular tools for creating your newsletters and tracking their performance are Mailjet, Sendinblue and MailChimp. We advise you to compare solutions in order to <strong>choose the one that best suits your context<\/strong> and we wish you well with implementing your email strategy.<br \/>\n&nbsp;<\/p>\n<h2>Email marketing &amp; e-commerce in 2024: recap<\/h2>\n<p>Email marketing is a real driver for customer acquisition and retention in 2024.<\/p>\n<p>But to make the most of it, it is essential to:<\/p>\n<ul>\n<li>spend time drafting your emails and the email subjects<\/li>\n<li>alternate between several types of marketing email<\/li>\n<li>use <em>A\/B testing<\/em><\/li>\n<li>encourage web users to subscribe to your newsletter (obtain their consent)<\/li>\n<li>use an email <em>tool to increase your efficiency<\/em><\/li>\n<\/ul>\n<p>To go even further, here are <a href=\"https:\/\/www.textmaster.com\/blog\/ecommerce-strategies-customer-loyalty\/\">8 strategies for client loyalty in e-commerce<\/a>.<\/p>\n<p>Do you want to translate your newsletters for your international clients? <a href=\"https:\/\/www.textmaster.com\/marketing-translation-services\/\">TextMaster&#8217;s translators are ready to help<\/a>.<\/p>\n<hr \/>\n<p><!--HubSpot Call-to-Action Code --><span id=\"hs-cta-wrapper-34953577-fdf9-453e-b1cd-1b7612bf04b5\" class=\"hs-cta-wrapper\"><span id=\"hs-cta-34953577-fdf9-453e-b1cd-1b7612bf04b5\" class=\"hs-cta-node hs-cta-34953577-fdf9-453e-b1cd-1b7612bf04b5\"><!-- [if lte IE 8]>\n\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/2680086\/34953577-fdf9-453e-b1cd-1b7612bf04b5\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" id=\"hs-cta-img-34953577-fdf9-453e-b1cd-1b7612bf04b5\" class=\"hs-cta-img\" style=\"border-width: 0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/2680086\/34953577-fdf9-453e-b1cd-1b7612bf04b5.png\" alt=\"Internationalisation from A to Z\" width=\"750\" height=\"225\" \/><\/a><\/span><script src=\"https:\/\/js.hscta.net\/cta\/current.js\" charset=\"utf-8\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(2680086, '34953577-fdf9-453e-b1cd-1b7612bf04b5', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>E-commerce: email marketing is essential in 2024<\/p>\n<p>In 2024, email marketing will still be a key acquisition and conversion tool for e-commerce managers. This strategy allows you to reach your audience via an intimate, personalised channel. But its effectiveness is dependent on different factors: target segmentation, a clear framework, enriching content and well-practised implementation. Here&#8217;s <strong>how to make the most of the benefits of email marketing for your e-commerce business<\/strong>.<br \/>\n&nbsp;<\/p>\n<h2>What is email marketing? The definition<\/h2>\n<p>Sending marketing emails is like having a [&#8230;]<\/p>\n","protected":false},"author":27,"featured_media":7320,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,35,19,17,25,21],"tags":[],"_links":{"self":[{"href":"https:\/\/www.textmaster.com\/blog\/wp-json\/wp\/v2\/posts\/7330"}],"collection":[{"href":"https:\/\/www.textmaster.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.textmaster.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.textmaster.com\/blog\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.textmaster.com\/blog\/wp-json\/wp\/v2\/comments?post=7330"}],"version-history":[{"count":4,"href":"https:\/\/www.textmaster.com\/blog\/wp-json\/wp\/v2\/posts\/7330\/revisions"}],"predecessor-version":[{"id":7341,"href":"https:\/\/www.textmaster.com\/blog\/wp-json\/wp\/v2\/posts\/7330\/revisions\/7341"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.textmaster.com\/blog\/wp-json\/wp\/v2\/media\/7320"}],"wp:attachment":[{"href":"https:\/\/www.textmaster.com\/blog\/wp-json\/wp\/v2\/media?parent=7330"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.textmaster.com\/blog\/wp-json\/wp\/v2\/categories?post=7330"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.textmaster.com\/blog\/wp-json\/wp\/v2\/tags?post=7330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}