I won’t be available for a specific period. How do I inform the PM?
Unfortunately, you cannot indicate your unavailability in the system. You can inform the PMs by email.
I won’t be available for a specific period. How can I turn off notifications?
Unfortunately, you cannot indicate your unavailability in the system, so you will receive all notifications automatically. Therefore, to receive fewer notifications, we suggest that you tick the box “do not…
I need a reference letter (stating that I work for TextMaster, including my seniority, language pairs, number of words processed, etc.). What do I need to do?
If you would like to receive a letter of reference, please contact our team of vendor managers at the following email address: vendormanagement@acolad.com. Please indicate your user email address and…
I need more information about GDPR before accepting the T&C. Where can I find them?
The European GDPR law aims to protect the personal data and privacy of European Union citizens. Any business or professional, whether resident in the EU or not, must comply with…
I have a question about Tax Audit. Who can I contact?
For any request concerning the tax audit (proof of residence, etc.), you can contact the dedicated team at the following email address trc_textmaster@acolad.com.
I’m no longer receiving notifications. What should I do?
Please contact support@textmaster.com