Why is my project status marked as “Incomplete”?
Messages exchanged with client
Often, the client will ask you for a revision or to give them an estimated delivery date, for example. Please note that when you have submitted a project (marked as "Client Review") and the client sends you a message on the discussion forum, the status of the project will be automatically changed to "Incomplete". If the client does not ask you to make changes to the text, you will still need to resend the task to the client by clicking on "Send to Client" so that the project status is changed back to "Client review".
Messages exchanged with a Quality Controller
If a Quality Controller sends you a message asking you to make changes to the text, the project status will automatically be changed to "Incomplete". You will need to make the requested changes and resubmit the file to the client.