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Registration & access

I would like to work for TextMaster as an author, how can I apply?

I would like to work for TextMaster as an author, where should I send my CV/resumé?

What are the criteria for registering as a professional author?

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Language tests

How can I take a test?

Now I am registered as a native speaker (non-professional author), how can I get access to projects?

The tests are not open in my language combination. What can I do?

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Projects

What is a project?

What is the project reference?

I won’t be able to deliver the project on time. What should I do?

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Catify - TM & MT

General – Why am I unable to send a translation to the client?

General – How does the automatic correction tool on Catify work?

TM – What is a translation memory?

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Payments

How long do I have to wait before getting paid for a project?

The project is in “Approved and paid” status in my TextMaster account, but I haven’t received the money yet.

What payment methods can I use?

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Communication

I won’t be available for a specific period. How do I inform the PM?

I won’t be available for a specific period. How can I turn off notifications?

I need a reference letter (stating that I work for TextMaster, including my seniority, language pairs, number of words processed, etc.). What do I need to do?

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Revisions & Quality Feedback

Can the client ask me for any type of revision?

How much time do I have to revise my text?

How is quality feedback managed?

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10 MOST FREQUENT QUESTIONS

I have several mother tongues. How do I register?

How do I close a TextMaster account?

Now I am registered as a native speaker (non-professional author), how can I get access to projects?

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