The future of e-commerce explained [Study by TextMaster x Acolad]
By Amandine Dujardin
What will e-commerce of the future look like? [A study by TextMaster x Acolad]
E-commerce is evolving faster than ever and the rules of the game are changing with AI, internationalisation, a Customer Centric approach, Social Commerce, and more. You have to keep up! TextMaster and Acolad have carried out an exhaustive study on the future of e-commerce. From personalisation through AI, to sustainable development and breaking into new markets, this report is your roadmap to success in this rapidly changing [...]
Read moreHow can online chat boost your online retail sales?
By Amandine Dujardin
Online retail: How can online chat boost your sales?
Online chat is revolutionising the way retailers engage with their customers and drive sales. According to a US study, 79% of companies say that setting up an online chat has had a positive effect on their sales figures and customer loyalty. But why does this tool make such a difference? Find out more in this article!
The benefits of live chat for online retailers
1. Real-time internet user engagement
An online chat can boost [...]
Read moreOnline retail versus physical stores: which is better for the environment?
By Amandine Dujardin
Online retail versus physical stores: which is more harmful to the environment?
In 2023, global online retail sales reached approximately $5.8 trillion according to Statista. Now that’s a staggering figure! So it makes a lot of sense to think about the environmental aspect of online transactions. Are online stores more harmful to the environment than physical shops? Or is it the other way round? And how can we become more responsible consumers? Let’s find out the answers together.
What are the [...] Read more
The functionality and benefits of 3D Secure Protocol
By Amandine Dujardin
3D Secure Protocol: functionality and benefits for e-commerce
Unfortunately, online purchases are at risk of potential fraud attempts. There are many types of fraud: phishing, skimming, identity theft, compromised business emails, etc., and protecting consumers online is becoming increasingly difficult.
Fortunately, there are preventive measures to protect your e-commerce site and your customers. And 3D Secure Protocol is one of them.
What does it involve and what are the benefits? This guide tells you all you need to know!
What is 3D Secure [...] Read more
Focus on the environmental impact of e-commerce
By Amandine Dujardin
What environmental impact does e-commerce have?
The growth of e-commerce in Europe continues unabated! During the last three years, a 9% increase has been recorded, and a look at this year’s early results shows that January was up +8% on 2023. But with more online shopping comes more parcels, more packaging, more pollution.
So as e-commerce experts, we did some research to analyse the real environmental impact of e-commerce.
What are the environmental impacts of [...] Read more
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