We may feel like we have a complete understanding of e-commerce,  however, the history of this technological revolution is much richer and more complex than you might imagine. In this article, we’re offering you the chance to travel through time to discover the beginnings of e-commerce, its development and what can we expect next.

Online chat is revolutionising the way retailers engage with their customers and drive sales. According to a US study, 79% of companies say that setting up an online chat has had a positive effect on their sales figures and customer loyalty. But why does this tool make such a difference? Find out more in this article!
 

Online retail versus physical stores: which is more harmful to the environment?

Unfortunately, online purchases are at risk of potential fraud attempts. There are many types of fraud: phishing, skimming, identity theft, compromised business emails, etc., and protecting consumers online is becoming increasingly difficult.

The growth of e-commerce in Europe continues unabated! During the last three years, a 9% increase has been recorded, and a look at this year’s early results shows that January was up +8% on 2023. But with more online shopping comes more parcels, more packaging, more pollution.